Technical  Support

Synchron Networks' Technical Support Team is ready to assist you and make sure you obtain the maximum benefit from Everserve technology. You can reach Support by phone or email, or utilize the Support Portal problem reporting form. Registered customers can log on to the Online Technical Support Portal for the most up-to-date information and fixes.

Registration: To obtain technical support for use of Everserve on a trial basis or under the Security Assurance program, you must Register . For more information about your use of Everserve, see the license.txt file in the root directory of the Everserve CD or installation.

Support Portal

The Online Technical Support Portal provides:

• Anwsers to FAQs
  
• How-to Tips
  
• Technical Documentation
  
• Release Notes
  
• Access to Synchron Networks' Newsgroups
  
• Online case submission
  
• Known Issuess
  
• Sample Downloads
  
• Product updates
  
• Contact information for Technical Support